Tuesday, May 21, 2024

MINICAM OPENS US SERVICE CENTRE

With growth into the American market, Minicam wants to ensure customers are supported and have a trusted partner to rely on

Minicam has recently opened a brand-new service centre located in Long Beach, California, USA. The new pipeline inspection service and repair centre is staffed by a team of experienced technicians dedicated to ensuring that your inspection equipment is quickly returned to you in full working condition with minimal downtime.

For nearly 30 years, Minicam has used industry experience and customer feedback to continually innovate. The company strongly emphasises reliability and robustness, designing systems that are durable during handling and in challenging pipe conditions and that they are efficiently serviced, so that working time is maximised. Designing, manufacturing, and servicing in-house ensures the highest levels of quality and the ability to meet customersā€™ needs for fast delivery and response times.

With growth into the American market, Minicam wants to ensure customers are supported and have a trusted partner to rely on. Minicamā€™s new California service centre will allow it to support customers and offer direct assistance from the manufacturer. Service is also available through the companyā€™s trusted dealer, Kaiser. Minicam we directly invests in Kaiser to ensure that customers have a reliable service centre to repair their inspection equipment and ensure that their inspection equipment will be back up and running with minimal disruption to their work schedule. Kaiser also offers opportunities to rent full lateral and mainline Minicam vans.

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Every business wants to be successful and provide its customers with the best possible service. With Minicamā€™s fast turnaround times, it helps reduce costly downtime and, therefore, increase efficiency, safety, and on-site productivity. The company repairs all makes and models of push camera systems, with services including rod re-terminations, camera head repairs, and monitor repairs. Minicam also repairs all makes and models of mainline and lateral inspection systems, with services including cable re-terminations, camera head, and tractor repairs. The company also troubleshoots and repairs control units for pipeline inspection, as well as refurbishing control units with new components to get
them running like new. The California service centre also offers repairs for all makes and models of cable and pipe locators, metal detectors, and locating receivers.

Minicams teams of highly skilled technicians are experienced and knowledgeable in all aspects of faultfinding and diagnostics and take great pride in providing customers with reliable, professional, and prompt service to get their equipment performing efficiently and delivering maximum productivity. During the strip-down of clientā€™s equipment, the technicians meticulously check for wear and tear of parts and will advise customers of any maintenance issues that need attention.

Equipment not in use due to damage, failure, or waiting to be tested and repaired can be costly and inconvenient to a business. Preventative maintenance regularly performed on inspection equipment will reduce the likelihood of failure. For peace of mind, Minicam recommends users take out a service plan at 6 to 12-month intervals to keep equipment in tip-top condition and ready for work in challenging conditions.

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