At Anglian Water, our purpose is to bring environmental and social prosperity to the region we serve through our commitment to love every drop. Together we build trust, do the right thing and are always exploring. Serving nearly seven million customers in the East of England and Hartlepool, we are always searching for ways to generate better, more efficient cost-saving solutions and outcomes for both customers and the environment. We couldn’t do this without our network of trusted suppliers both inside and outside our network where @one Alliance and the Strategic Pipeline (SPA) Alliance play an important role, delivering capital delivery projects and connectivity of supply across the region.
Our leading alliances work collaboratively with partners and the wider supply chain to deliver robust and industry-leading, innovative solutions that firmly put customers, resilience to drought and flooding, sustainable growth, carbon neutrality and the environment at the core of our operations. We are Alliances geared up to safeguard resources and build a better world for the communities we serve.
With the largest geographical region of any water company in England and Wales, and some significant challenges surrounding low-lying land, flood risk and drought, it is vitally important that we deliver long-term sustainable solutions that safeguard our water; whilst supporting growth across the region. Our business priorities shift to meet customer expectations and the demands on our environment. Our five-year business plan to 2025 (known as AMP7, for Asset Management Period 7) lays out what we expect to deliver and our innovation strategy reflects this, with our focus on the following priority areas:
- Resilient and intelligent water supply
- Exceed customer expectations
- Create a flourishing environment
- Tackle climate change
- Unlock efficiency
- Enable the workforce of the future
We have set industry-leading targets in AMP7, helping to push us ever closer to net zero carbon by 2030. But the drivers behind some of the key carbon saving, innovative initiatives that have directly contributed to our success to date are also underpinned by driving down cost, time on site and waste, whilst driving up behavioural safety and customer engagement.
Our commitment to deliver on these key areas has led us to develop banks of standard products enabling significant portions of our work to be built off-site with plug and play modular design. This keeps our site teams safer by reducing the need to work from height or have large numbers of people working at the same time. This has proven to push down programme time by reducing design time, allowing for standardised and transparent costs from suppliers, bolstered further through the use of BIM360 to house the standard product catalogue, including all asset data to cost solutions and provide asset data back to operations teams. We’re also focused on reducing manual interaction with processes and eliminating margin for error by getting our digital platforms talking to each other.
Driving efficiencies, innovation and carbon reduction has been run through the veins of the organisation, built over AMPs of striving for better solutions. A complete review of workload and priorities at the end of AMP6 helped us better shape our organisation to cope with the challenges in AMP7 and beyond.
Often at the leading edge of delivering innovation, we have hosted events and shared knowledge with Utility and infrastructure companies throughout the world; from the UK to Australia.
We empower our people, helping them see the bigger picture and the real positive difference we can all make to the world we live and work in; with the firm understanding that sharing best practice will help to build a more sustainable world and safeguard our environment and natural resources across the globe.
Our purpose is to bring environmental and social prosperity to the region we serve through our commitment to love every drop.
See Anglian Water at No-Dig Live on stand Indoor 87
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